Terms of service

Brand: Stay18
Company: Reverse Age Lab

Welcome to Stay18. By accessing or purchasing from our website (www.stay18.com), you agree to the following Terms and Conditions. Please read them carefully.

1. General

These Terms govern your use of the Stay18 website and all purchases made through it.
By using our website, you confirm you are at least 18 years old or using it under parental supervision.
Reverse Age Lab may update or modify these Terms at any time without prior notice.

2. Products & Services

Stay18 offers skincare and cosmetic products by Reverse Age Lab.
Product descriptions and images are for reference only. While we aim for accuracy, errors may occur.
Product results may vary depending on individual skin type and usage.

3. Pricing & Payment

All prices are listed in INR and include taxes unless stated otherwise.
Prices may change at any time without notice.
Payments must be made using the secure methods available on our website.

4. Shipping & Delivery

Orders are processed and shipped within the timelines mentioned on our website.
Delivery times may vary based on location, courier availability, and other factors.
Stay18/Reverse Age Lab is not responsible for delays caused by courier companies.

5. Returns & Refunds

Returns are accepted within 7 days of delivery if the product is unused, unopened, and in original packaging.
Used or opened cosmetics are non-returnable for hygiene reasons.
Approved refunds will be processed within 7–10 business days to your original payment method.
Please refer to our detailed Return & Refund Policy for more information.

6. Intellectual Property

All content on the Stay18 website, including text, images, logos, and product designs, belongs to Reverse Age Lab.
You may not copy, reuse, or distribute any content without written permission.

7. Limitation of Liability

Stay18 and Reverse Age Lab are not responsible for allergic reactions, misuse of products, website errors, or indirect damages.

8. Privacy & Data Protection

We respect your privacy. Personal information is used only for orders, delivery, and support.
For full details, please see our Privacy Policy.

9. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Any disputes will be handled under the courts of Kochi, Kerala.

10. Contact Information

Reverse Age Lab (Stay18)
support@stay18.com